All transactions processed through the University Orthopaedic Associates online bill pay are eligible for a refund if you need to cancel a payment, or if you believe you overpaid. To request cancellation of payment, please call University Orthopaedic Associates directly at (732) 537-0909 ext. 2500 within 48 hours of submitting your payment through the website. Please allow 10-14 business days for a refund to be processed and sent.