A pleasant place to come to. Attentive staff who take a personal interest in your care. Very satisfied.
Dr. Kayiaros is an amazing surgeon! He is kind, listens, and addresses all your concerns. My hip replacement went as smoothly as Dr. Kayiaros explained, even better. Several years ago I had my other hip replaced by a different surgeon using the Posterior approach. It was truly barbaric in comparison to the Anterior approach that Dr. Kayiaros performed. With the posterior approach my recovery was 12-16 weeks, a lot of Physical Therapy, tons of restrictions, a lot of pain, loss of muscle in my thigh, and a huge scar.
With Dr. Kayiaros and Anterior Approach I was back to work full time in 4 weeks, there was really no Physical Therapy and the pain was minimal. There was no restrictions. There is No muscle loss, and the scar is very small.
I thank Dr. Kayiaros and University Orthopedics with all my heart and recommend them highly!
Dean (Dino) was very helpful and professional. He worked me very hard (which was appropriate) and I usually called him my physical tyrant instead of my physical therapist.
I would recommend him highly.
Love you forever Dr. Polonet! <3 Helped save my life and gave me the best that he could in helping me to live a productive life. Funny tho, he wish he could have miraculously done more. He saved my arm. A miracle all in itself. Love you forever Dr. Polonet. And you too Regina.<3
I want to take a moment and tell you about my experience at University Orthopedic Associates in Somerset. My issue was not as serious as many patients that depend on the doctors and physical therapy at UOA but even so Doctor McDonnell took the time and care to examine every possibility that was causing my difficulties. We decided that I should work with the PT staff. When you visit the facilities you are welcomed by informative and friendly girls at the front desk. From my first visit with Lynn and then two months working Kevin I am able to go about life as usual. The professionalism and care that everyone receives here is exceptional. It was interesting to watch each therapist focus on their patients’ requirements as well as interact with each other and communicate ideas. They worked very effectively as a team. The ability to work with patients under stress and provide care with an upbeat attitude is key to anyone’s recovery. Thank you especially to Kevin, and to Billy who always had the equipment set up correctly for me.
I wanted to take a moment to comment on the outstanding service provided to me by Saaby Perez from your Somerset Office. I recently had surgery performed by Dr. McDonnell, and we ran into issues with Aetna, paperwork, approvals, appeals, and even more appeals. Saaby painstakingly kept on top of the insurance company to make sure the surgery could proceed as scheduled. Saaby even made sure I was kept up to speed on days when she was not even in the office.
On my follow-up appointment with Dr. McDonnell after the surgery, I mentioned I was having an issue with billing by a 3rd party company, and he asked that I send the information to Saaby and she would look into it. Not only did she look into it, she had the 3rd party file an appeal on my behalf, so I did not have to. Saaby is apparently now telling other companies how to do their job, and they listen. I for one would not like to be on the receiving end of one of her calls, if things were not running as they should.
Saaby is a tremendous asset to your company, and I feel if it was not for her persistent get the job done attitude, I would still be waiting for approvals. I have been in the customer service/sales field for over 30 years, and have come across very few people perform their jobs as well as Saaby, and when she says she will get the job done, she does.
I want to thank Kevin for the excellent service I received in September and this week. Kevin is very warm and kind. I was grateful that my experience was so positive. I didn’t have to wait and the treatment was very helpful and greatly improved my knee condition. I send my heartfelt thanks to Kevin and the others who assisted.
My experience with UOA PT was very positive. The atmosphere is very calming and peaceful. Facility, clean and new. I want thank Kevin for the excellent service I received in September and this week. Kevin is very warm and kind. I did not have to wait, and the treatment I received was very helpful and greatly improved my knee condition, I am able to get back to my normal activities within few weeks. I send my heartfelt thanks to Kevin and the others who assisted.
I must admit not know what to expect when I chose UOA for my outpatient therapy after a total knee replacement. The decision to go to UOA turned out to be one of the best decisions I have ever made.
The staff, from the women at the front desk to all of the therapists I encountered were extremely professional and personable. I was always greeted with a smile. The staff was knowledgeable, always with a positive attitude as to how I was progressing in my therapy, yet always cautioning me not to over extend myself.
My recovery from surgery was remarkable, thanks not only to an excellent surgeon, but also to the physical therapy I received at UOA.
I have to give a special acknowledgement and thanks to Lynn for her guidance, patience and perseverance during my 6 weeks of therapy. She was remarkable!
I highly recommend UOA for any physical therapy needs you may have.